Managed hosting
Hosting setup and coordination, SSL, domain connection, deployments, uptime checks, and technical communication with the provider.
THE PRACTICAL SIDE OF THE PICTURE
Care, clearly
defined.
Choose the responsibilities your website needs. Agree what gets checked, who owns the work, and what happens next.
Every connected part deserves a clear owner.
01 / WHAT ONGOING CARE CAN COVER
The quiet work that keeps
the visible work working.
Updates & maintenance
Software and dependency updates, compatibility review, broken-link checks, form testing, and small technical fixes.
Backups & recovery
Plan-defined backup frequency, retention, restore procedures, and clear responsibilities when recovery is needed.
Forms & lead flow
Periodic tests of forms, booking links, notifications, spam controls, and the agreed integrations behind an inquiry.
DNS & email coordination
Documented DNS help that protects MX, SPF, DKIM, DMARC, and verification records while web changes are made.
Performance & security
Practical monitoring, recommendations, update hygiene, login protection, and incident coordination—with honest limits.
02 / CHOOSE THE LEVEL OF RESPONSIBILITY
Clear expectations.
Fewer surprises.
Compare the kinds of responsibility your website needs. We agree the work, frequency, response arrangements, and price in a written scope.
01 / STRAIGHTFORWARD SITE
Essential Care
Keep the basics covered.- Managed hosting coordination
- SSL and availability checks
- Routine backups
- Monthly form test
- Basic updates
- 30 minutes of content changes
02 / INQUIRY-DEPENDENT BUSINESS
Business Care
Look after the lead journey.- Everything in Essential
- More frequent backups
- Uptime and performance checks
- Lead-routing verification
- 60 minutes of content changes
- Priority support and quarterly review
03 / CONNECTED WORKFLOWS
Connected Care
Care for the whole workflow.- Everything in Business
- Workflow and integration checks
- Booking-system monitoring
- AI usage and error review
- 120 minutes of changes
- Monthly planning conversation
EXAMPLE SCOPES · Final allowances and response arrangements are agreed for your website. Hosting, AI usage, paid services, emergency work, and migrations may be separate.
03 / RESPONSIBILITY, DEFINED
Care is not
an unlimited promise.
A dependable care plan says what will be checked, how often, who owns each account, how support is requested, and what happens when a problem falls outside the agreement.
Read the practical details ↓01 Ownership stays clear +
Domains and core business accounts should remain under the client’s control whenever practical. Access is documented and limited to the work being performed.
02 Security has limits +
Monitoring, updates, backups, and good configuration reduce risk. They do not guarantee that a website can never be compromised or interrupted.
03 Response is not resolution +
A response target means acknowledging and beginning review. Resolution can depend on the cause, provider, access, and availability of a safe fix.
04 Changes use allowances +
Each plan defines included edit time and whether unused time carries forward. New features and redesign work receive a separate scope.
THE PRACTICAL DETAILS
Good questions.
Do I have to host with The Web Page?+
No. Managed care can be discussed for an appropriate external setup. Hosting, ownership, access, responsibilities, and provider costs are agreed before work begins.
Are content changes unlimited?+
No. Each plan defines an included allowance. Larger additions, redesigns, new integrations, and unused-time rules are addressed in the service agreement.
Do backups guarantee recovery?+
No backup system removes every risk. The plan should define frequency, retention, included data, storage, restore testing, and the process and cost of recovery work.
Can you guarantee the website will never go down?+
No. Availability depends on providers, software, networks, integrations, and events outside one party’s control. Care plans define monitoring, escalation, and response—not impossible guarantees.
Does Connected Care include building the automation?+
No. TheWebPage.ai scopes and implements automation. Connected Care covers only the monitoring and maintenance responsibilities specifically listed in the care agreement.